AI Receptionist for Chiropractors

The call you miss is the new patient who books the next clinic

Someone who just threw out their back or woke up with a neck they cannot turn is not going to leave a voicemail and wait for a callback. They are hurting now, they searched for a chiropractor near them, and they are calling down the list until a person answers. New-patient acquisition is the whole game for a chiropractic office, and the phone is where it is won or lost. But the front desk is not sitting by the phone. They are rooming a patient, setting up the next adjustment, verifying insurance, or checking someone out, so the call rings through to voicemail and the new patient, the one who could have started a full care plan, books with the office that picked up.

An AI receptionist answers on the first ring, through the morning rush and long after you have locked up, stays warm with someone in pain, finds out what brings them in and whether they have been in before, and books the new-patient exam on your schedule while your team stays with the patient in the room. The visit is captured instead of lost to the office down the road.

Watch it handle a live call

A live demo of the AI receptionist taking a call. It is a sample, not a recording of a real customer.

Built around how a chiropractic office runs

Your phone does not ring on a schedule, and it rings hardest at the exact times your team cannot reach it. People call first thing in the morning, on a lunch break, or right after they get off work, and those are the same hours you are stacked with back-to-back adjustments. A voicemail box cannot answer a nervous first-time caller, and a generic call center does not know a new-patient consult from a routine visit, or that soreness after a car accident is a different conversation than a wellness check.

• Answers around the clock, including the evenings and weekends when someone in pain is searching and every other office is closed.
• Knows a new patient from an existing one and routes each the way you would.
• Asks what brings the caller in, back pain, a stiff neck, headaches, an accident, sciatica, and gathers the details your intake needs.
• Books the new-patient exam on your real availability, then sends the confirmation and reminder so the first visit actually shows.
• Answers the two questions that scare a first-timer off, do you take my insurance and what does the first visit cost, the way you tell it to.

One new patient is a care plan, not one visit

This is why a missed call costs a chiropractor more than almost any other business. A new patient rarely comes in once. The first exam turns into an initial course of adjustments over the following weeks, and from there into the maintenance and wellness visits that can continue for years, along with the family members and coworkers they send you once they trust you. So the call you lose on a Saturday is not one appointment. It is the whole relationship, handed to whoever answered the phone. You do not need to catch many of those for it to change the month, and everything the receptionist books after the first save is on top.

You own the number, the calls, and the patient list

This runs on your existing office number, or a new one registered in your name, not ours. Every caller, every reason for a visit, and every booked new patient is yours and exportable any time, so the list you build is an asset you keep instead of something you rent back month to month. The AI receptionist is one piece of the Top Shelf platform, and it hands every new patient it books to the same CRM that follows up and brings people back, so no one you capture slips away before their first adjustment.

A Saturday back spasm, booked while you are with a patient

Common Questions