Custom AI that answers, follows up, writes, transcribes, and remembers everything about your business, so you and your people spend time on the work that actually pays.
The busywork, answering, chasing, typing, sorting, eats the hours you should spend earning. We build AI ‘workers’ tuned to your business that handle it in the background, around the clock.
Custom AI Agents & Automations
Purpose-built AI workers that handle the repetitive, click-heavy tasks in your business so your people don't have to.
Why it matters: You and your team burn hours every week on the same manual busywork, copying data between apps, chasing paperwork, re-typing the same info, and it never ends. The people you pay to grow the business are stuck being data-entry clerks. Every hour spent on manual coordination is an hour you're paying full wages for work a machine could do for free.
AI Knowledge Assistant (trained on your business)
A private AI trained on your own documents, pricing, and policies that answers questions instantly for your team and customers.
Why it matters: Every new hire asks the same twenty questions, and the answers only live in your head or a binder no one can find. You're the bottleneck, the business stops when you're not there to explain how things work. Time you spend re-explaining the same things is time you're not spending growing the company, and wrong answers cost you customers.
AI Outbound Voice Agent
An AI that makes real phone calls for you, following up on leads, confirming appointments, and reaching back out, in a natural voice.
Why it matters: A hot lead fills out your form at 2pm and nobody calls back until tomorrow, by then they've already hired the competitor who picked up first. Every quote you don't chase fast is money walking out the door. Leads go cold in minutes, and the business that responds first almost always wins the job.
Voice Dictation & Transcription
Private, open-source speech-to-text that transcribes meetings and lets you dictate notes hands-free, and can run on your own machine so sensitive audio never leaves the building.
Why it matters: You finish the day and still have hours of notes to write, charts, files, meeting recaps, done at the kitchen table after everyone's asleep. The paperwork follows you home every single night. That after-hours documentation is unpaid time stolen from your life, and it's the number-one driver of burnout for clinicians and professionals.
AI Document Extraction
AI that reads your invoices, receipts, and forms and pulls the data straight into your systems, no manual typing.
Why it matters: Someone on your team spends hours hand-keying numbers off invoices and receipts, and one fat-fingered figure throws off your books or overpays a bill. It's mind-numbing work that's also quietly expensive when it goes wrong. Manual data entry is slow, costly per document, and every error costs real money to catch and fix.
See how this plays out in your world: Law Firms · Medical & Dental · Home Services · Retail & Local, or browse all industries.
The work we do is work other businesses pay a whole team to handle, for a fraction of the cost, all under one roof.
| What you need | Hire it yourself | With Top Shelf |
|---|---|---|
| Answer every call, 24/7 | Receptionist: $3,390+/mo | AI answers day & night ✓ |
| Build & maintain your website | Web developer: $1,130+/mo | Built & hosted ✓ |
| Rank in local search | SEO agency: $1,695/mo | Included ✓ |
| Earn & manage reviews | Reputation service: $452/mo | Automated ✓ |
| Follow up every lead | CRM + a VA: $678/mo | On autopilot ✓ |
| Every month | $7,345+/mo, a stack of logins to juggle | $899/mo, most popular. One bill, one team |
Your customers are always yours. One team, one bill. And nobody calls in sick. See pricing →
Six Gaps. One Fix.
Each line above is a gap you’re either covering or you’re not. Most owners close them one at a time, or never get to them at all. The Signature Blend closes all six together: your website, your CRM, your reviews, your follow-up, and an AI receptionist that answers at midnight, with your new website included.
The reminders and follow-ups that keep work moving differ by trade. Here is the automation for yours.
What exactly are these AI workers?
They're custom AI tools tuned to your business that handle the repetitive, click-heavy tasks your people do by hand. That covers agents that move data between apps, a knowledge assistant trained on your own documents and pricing, an outbound voice agent that makes follow-up calls, hands-free dictation, and document extraction that reads your invoices and receipts. They run in the background around the clock, so your team spends its time on the work that actually pays.
Is the AI trained on my business, or is it generic?
It's trained on your business. The knowledge assistant learns from your own documents, pricing, and policies, so it answers the way you would instead of guessing. New hires and customers get accurate answers fast, and you stop being the human help desk for your own company.
Will the outbound voice agent sound like a robot to my customers?
No. It makes real phone calls in a natural voice to follow up on leads and confirm appointments. It reaches back out while a lead is still hot, so you stop losing jobs to whoever called back first. You catch more work from the same traffic without adding to payroll.
Is my data private, especially recordings and sensitive notes?
Yes. The dictation and transcription tool is private, and it can run on your own machine so sensitive audio never leaves the building. You turn hours of typing into minutes of review and get your evenings back, without handing your recordings to anyone. Your documents and your data stay yours.
What does this cost, and do I buy it separately?
AI and automation are part of the same all-in-one platform, not another vendor. Plans start at Essentials for $299 a month, the most popular Signature plan is $899 a month, and Platinum is $2,500 a month by application. There's no setup fee, nothing up front, and it's month to month, so you can cancel anytime. The free audit is the place to start, at no cost and no obligation.
Ready to see the numbers?
We’ll show you exactly where you’re losing customers and what fixing it is worth, in real numbers, whether you work with us or not.
No credit card. No sales pressure. Just clear answers about your business.
We run the exact platform we sell inside our own home-service companies. This is what it looks like from the owner's seat.
We’re a small crew, so when everyone’s out on a repair the phone used to just ring out. Now every call gets answered and the job’s booked before I’m back in the truck. We’re on the Signature Plan and it fits us perfectly at our size. Top Shelf handles all of it behind the scenes, so I stay on the tools and off the phone.
Your Neighborhood Garage Door Repair
Owner
on the Signature Plan
The part that changed everything for me is getting paid. Estimates go out the same day, and I can see exactly what’s owed without digging through anything. We went with the Signature Plan and it’s been worth every dollar. The Top Shelf team stays on top of the whole system so I can focus on the actual work.
T.A.P. Services
Owner
on the Signature Plan
Before Top Shelf, everything felt like it was held together with sticky notes and missed calls. Now it all just runs. Leads come in, nobody falls through the cracks, and I can see where every deal stands without chasing it down. My business finally operates the way it should instead of feeling like chaos all day.
Reids Auto Connection
Owner
on the Essentials Plan