Software and Marketing Built for Commercial Real Estate Brokers
Commercial brokerage runs on relationships kept warm for years, and on answering the sign call that lands mid tour or mid negotiation. Top Shelf gives commercial brokers one system for it: an AI receptionist that answers every inquiry, a CRM that keeps every landlord, tenant, and investor in front of you, and a site built to look credible and rank.
Where a commercial brokerage actually loses deals
A commercial brokerage rarely loses a mandate on price. It loses it in the gaps between an inquiry landing and you being free to answer, and in the long months and years where a relationship quietly drifts to whoever kept in touch. You are walking a client through a warehouse, sitting across a negotiating table, or in a meeting with a lender when the phone rings, so a tenant rep circling your submarket or a funded investor with a clock running reaches voicemail and moves to the next broker. A landlord who was two years from listing goes cold because no one stayed in front of them. Each one was a deal you had half-earned and let slip away.
Top Shelf is built to close those gaps one at a time. An AI receptionist answers every call day or night, tells a serious tenant, landlord, or investor from a tire-kicker, and books the call or flags a time-sensitive one straight to your phone. A CRM keeps every landlord, tenant, and investor in one pipeline and follows up for you across a cycle measured in years, surfacing the lease expirations and hold-period ends that are really your next opening, so the mandate comes back to you instead of the broker who simply stayed in contact.
One system, not a drawer full of tools
The reason so much of this slips is that it lives in separate places, and a broker running tours and negotiations does not have time to stitch five tools together between deals. Top Shelf is one connected system instead. The inquiry the receptionist qualifies lands in the same CRM that keeps the relationship warm for the next two years and surfaces the lease date that reopens it. Your website and local SEO feed the whole thing by making a serious firm look serious and getting you found for your market and asset class, and your marketing keeps you visible to the owners and tenants you want to represent. You keep your own number and your own contact list, and both go with you if you ever leave.
The pricing is plain. The Essentials plan is $299 a month and covers the website, local SEO, online booking, and reviews. The Signature plan at $899 a month adds the AI receptionist and the CRM that answer every inquiry and keep every relationship warm. A fully done-for-you plan runs $2,500 a month, or you can buy a custom five-page site outright for $1,500 one time with no plan at all. There is no setup fee on any of it. What no honest company can promise is a specific ranking by a specific date, because no one controls Google, and the AI receptionist hands the real negotiation straight to you rather than pretending to close a deal on its own. A free audit is the place to start, and it shows you exactly where your inquiries, relationships, and deals are slipping away, whether you work with us or not.
Everything Top Shelf does for commercial real estate brokers
Common questions from commercial real estate brokers
- How Much Does a Commercial Real Estate Website Cost?
- What Does a Commercial Real Estate Answering Service Cost?
- Is a CRM Worth It for a Commercial Real Estate Broker?
- Why Do Commercial Brokers Miss So Many Calls?
- Why Do My Commercial Real Estate Leads Go Cold?
- How Do Commercial Brokers Get More Clients?
Common Questions
What does Top Shelf cost for a commercial real estate brokerage?
It depends on how much you want handled for you. The Essentials plan is $299 a month for the website, local SEO, online booking, and reviews. The Signature plan is $899 a month and adds the AI receptionist and CRM. A done-for-you plan is $2,500 a month, or a one-time custom site is $1,500. There is no setup fee.
Can an AI receptionist really handle a commercial inquiry?
It handles the intake, not the deal. It answers on the first ring, qualifies whether a caller is a tenant rep, a landlord, or an investor, gets their rough size and timeline, and books the call or flags a time-sensitive one to you. It is upfront that it is an assistant, and it hands the real conversation straight to you.
Do I have to replace the tools I already use?
No. Top Shelf runs on your existing number and works alongside the listing platforms and databases you already use. It fills the gaps in answering inquiries, following up over a long cycle, and getting found, and your number and contact list stay yours and leave with you if you ever go.
See what your brokerage is missing
Get a free audit of where inquiries, relationships, and deals are slipping away, whether you work with us or not. No credit card, never a call center.